Critical Thinking In Problem Solving & Decision Making - 2Days

Framework And Implementation
Our unique experiential framework and implementation empowers you to:
- Build on your decision making skills with flexibility and ease
- Create a critical thinking workforce
- Develop your personal unique problem solving style with depth and creativity
- Employ effective problem solving skills in different types of situations
- Enhance listening skills and powerful questioning skills
- Identify a problem, and not just its causes or symptoms
- Improve overall quality, productivity and cost
- Manifest required changes within the organization - Prevent potential and repeat problems from happening
- Solve problems systemically and objectively
- Understand and employ the problem solving model effectively
- Use practical decision making skills to achieve win-win outcomes
Description
In our daily working life, we are faced with challenges all the time. Hence, without realizing this, a big part of our job, and time, is centred on solving problems. However, this is a core competency that we often over-looked and turn to blame rather than solving the problem itself. In most cases, problems can be avoided or even prevented. Due to our inadequacy of critical thinking, we tend to miss out certain details and thus widen the problem and may even create other problems. Therefore, critical thinking is absolutely crucial in our planning to reduce undesired outcomes. Combined with creative and lateral thinking, our decisions made can now be more effective in arriving at the outcomes that we desire.
This intensive, hands-on, activity driven program teaches skills that boost better results through increased understanding and effective implementation of the problem solving and decision making processes. It helps sharpen your skills and empowers you to take the best possible actions in any given situations. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing a problem and making a decision every time.
Who Should Attend:
Executives, supervisors, managers, team leaders, operations personnel, technical personnel, secretaries, front liners, sales professionals, customer service, help-desk agents, administrators and everyone who has a stake in the effective running of the organization’s business

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