Critical Thinking In Problem Solving & Decision Making - 2Days
Framework And Implementation
Our unique experiential framework and implementation empowers you to:
- Build on your decision making skills with flexibility and ease
- Create a critical thinking workforce
- Develop your personal unique problem solving style with depth and creativity
- Employ effective problem solving skills in different types of situations
- Enhance listening skills and powerful questioning skills
- Identify a problem, and not just its causes or symptoms
- Improve overall quality, productivity and cost
- Manifest required changes within the organization
- Prevent potential and repeat problems from happening
- Solve problems systemically and objectively
- Understand and employ the problem solving model effectively
- Use practical decision making skills to achieve win-win outcomes
Description
In our daily working life, we are faced with challenges all the time. Hence, without realizing
this, a big part of our job, and time, is centred on solving problems. However, this is a core
competency that we often over-looked and turn to blame rather than solving the problem
itself. In most cases, problems can be avoided or even prevented. Due to our inadequacy of
critical thinking, we tend to miss out certain details and thus widen the problem and may
even create other problems. Therefore, critical thinking is absolutely crucial in our planning
to reduce undesired outcomes. Combined with creative and lateral thinking, our decisions
made can now be more effective in arriving at the outcomes that we desire.
This intensive, hands-on, activity driven program teaches skills that boost better results
through increased understanding and effective implementation of the problem solving and
decision making processes. It helps sharpen your skills and empowers you to take the best
possible actions in any given situations. By providing you with a rigorous training
environment, your active participation in our program will enable you to apply and sustain
your learning to a point of forming winning habits. You will have the ability to create the
greatest positive impact at every given opportunity when facing a problem and making a
decision every time.
Who Should Attend:
Executives, supervisors, managers, team leaders, operations personnel, technical personnel, secretaries, front liners, sales professionals, customer service, help-desk agents, administrators and everyone who has a stake in the effective running of the organization’s business